Enable sending and requesting E-Transfers via SMS, so users can utilize e-transfers conveniently without email, to increase % of active digital users and self-serve transactions
| FinTech | Personal Banking | User Research | Usability Testing | Hi-fi Prototype | Real Launch |
Please note this project is protected by NDA (Non-disclosure Agreement). Ask me for more details if you are interested in.
Redesign to create interactive virtual concert experience in a more immersive way
| Telecommunications | Retail User | Buyflow | Upsell & Cross-sell | Internet & TV | Real Launch |
Please note this project is protected by NDA (Non-disclosure Agreement). Ask me for more details if you are interested in.
Utilize design to help users better understand membership benefits, enjoy membership value and switch between suitable membership type.
| User Research | Usability Testing | Hi-fi Prototype | Real Launch |
Please note this project is protected by NDA (Non-disclosure Agreement). Ask me for more details if you are interested in.
Redesign to create interactive virtual concert experience in a more immersive way
| Redesign | Information Architecture | Project Management | Tight schedule | High-fidelity prototype | Usability Testing |
An e-commerce app to help parents find affordable shopping solutions in a time and space saving manner.
| User Research | Persona | User Flow | Wireframe | High-Fidelity Prototype | Usability Testing |
Online shopping experience for new residents to match suitable home accessories & decorations in a starter kit
| Design Sprint | Mapping | Sketch | Decide | Prototype | Validate |
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